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I ordered for a gift to ukraine to Kremenchug .. and really awesome .. it reached in time and was so nice from you .. nice company :) .. just I asked to write my name on it but it didn't happen! But it's ok .. anyway they knew already in ukraine that it is from me .. Thanks a lot .. nice job :)))
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AlaaDAhmed, Egypt January 2012
I really appreciate your efforts in delivering my gift to my loved one the same day that I ordered. Your service is really great and I am pleasantly surprised that I even got a picture of Kseniya receiving her gift.
Spaseeba again for your great service .....
- Monty R. USA December 2011
"This is the first online Ukrainian gift shop site that i tried and to be honest i don't want to try any other because this Unona is truly the best of them all. Great variety of gifts to choose from, great prices as well. The service i get is of a very high quality, they work fast, effecient, everything is done perfectly. The special people to whom i have sent gifts even told me how the excellent the service was to them. I would like to thank Elena and Anastasia for all the help that they have given me in making people that are close to my heart feel special. Thank you so much! You will not regret using this service, i can guarantee it!"
Jacques F. France December 2011
This was the first time to use this delivery service, good enough! Thank you.
Shuichi Y. Japan December 2011
Very happy with the service I would order another gift from your website for sure.
AD T. United Kingdom December 2011
I have used Unona on a few occasions now, and I must say I am extremely happy with your service. I have ordered my purchases with not much time to spare sometimes, and always your company has never let me down. As far as I know, you always deliver quality products and go above and beyond the call of duty to make sure my orders are delivered on the day that they are intended. Even once when your delivery person was a bit late on the day, you added a bottle of champagne to the order to make up for this. I am very happy with your service and I will be using Unona for all my future deliveries to Ukraine. I could not recommend a better service to anyone and I will surely spread the word. Thank you for your fantastic and professional service.
David M. Australia December 2011
This gift really did hit the spot, she loved it, grate, Thanks, dear vnona flowers and gifts, ukrane!
Christopher C. United Kingdom November 2011
Thank you for your excellent work. I am totally satisfied with your service. Best regards.
Göksel C., Turkey November 2011
I was very happy with service. Flower arrangement was very beautiful. Delivery was fast and polite. Thank You!!!
Jason C., USA November 2011
Very nice and stylish gift for a very special celebration.Highly appreciated by my wonderful Ukrainian lady Many thanks to all of the Unona staff for the prompt delivery!
B., United Kingdom October 2011
The flowers I ordered were delivered quickly and professionally. The picture was sent to me without delay also. It was pleasant to see such excellent service form an "online" order, I will be using your services again!
Floyd S. USA October 2011
The merchandise was delivered quickly and easily, and was high quality. The recipient of the gift was very pleased. Thank you, I will be a return customer.
Paul T. USA September 2011
I just want to say THANK YOU for your SUPER service. I did not see a such service for a long time even in the US. I was amased how fast you have communicated with both parties and how fast at the exact time the flowers were delivered. Picture!!! We all enjoyed to see our Mom's happy face. She said:"We make her BD so SPICIAL!" only because of your service! Thank you.
Sincerely,
Oxana B. USA September 2011
I feel honestly that I can't complain about anything regarding my previous orders with this office. They pay attention to every detail I may possibly ask , they are on time and deliver the gift always as requested. Continue this way!
Nikos, Syprus August 2011
A great customer service and very professional. I recommend Unona's services to anyone who wants to send a gift to Ukraine. Better and faster than bigger companies. Very good quality and prices. Keep doing like that. Many thanks to Elena to keep me updated during my trip. Kind regards.
J. Escorihuela, Ireland August 2011
I am impressed with your services so far and I will keep using your services. I would have liked to found your services earlier as your services are better than other companies offering similar services. Also, your wonderful company offers more of a selection.
Regards,
Jeff J. USA July 2011
Thank you a lot for your efficient work. Indeed, the present was
delivered on time on a birth day despite my very short notice. With
wished of a nice day,
Sincerely,
Liliya S. Austria May 2011
Thank you, Elena. Your service is extraordinary and I am happy to use it.
With kind regards,
Avni, Turkey May 2011
Maryna, Elena thank you very much for making gift basket delivery to my aunt in very special way. It means a lot to me. Thank you for a wonderful customer service and professionalism. I would recommend your service to my friends for sure. Thank you.
Alex (Sasha), USA March 2011
Hello Anastasia,Wow! Thank you very much for your services! It means a lot to me and I will certainly like to order more services from you in the near future.Thank you very much for the picture! You have a very satisfied customer in me! Sincerely,
Michael V., USA February 2011
"Wow....that's all I can say....I placed an order on the Wednesday morning and Elena said it would most likely be delivered on the Monday because delivery to the town where I was sending the gifts took about 2-3 days normally...I was somewhat disappointed because I wanted to surprise my girlfriend with her gifts on the Saturday.....To my surprise, on Saturday afternoon my girlfriend let me know that she got gifts and at that moment I did not know whether to be totally surprised or just happy! This was so pleasant for me that she got these gifts on the Saturday and I would like to say thank you to Elena for the excellent and professional service she has shown towards me and I will DEFINITELY order gifts for my girlfriend again, starting from next week!!!!!!! Thanks again to Elena and the whole team!!! A very happy Jacques Fourie!"
Jacques F., South Africa February 2011
...Thank you very much for your help with the process of the order, and of course that also for the lovely 9 roses my friend got.
I didn't think it will be that easy doing it from Israel and the last minute, but thanks to you it worked.
I'm very satisfied and want to wish you happy new year 2011!
Best regards,
Ravid, Israel December 2010
...Thank you very much for your services.
It is nice to receive your report -- "she greatly enjoyed your presents and was happy to receive them." Great!
And, thank you for the photos. I was not expecting. A very nice surprise.
Great, Thank you!
Best,
Matthew D. USA December 2010
I just want to say thank you very much for getting my girlfriend her flowers for her bithday on such short notice,i forgot to order them till the day beforei was in usa when i call and they got her 21 beautiful roses to her in the ukrine for her birthday amazing service they made me a customer for life i will never use any other service there great.
Nick K., USA December 2010
Hi Victoria and Anastasia,
It was really a wonderful experience to have such a professional handling and delivery of my gift.
You made it that much wonderful and I am very very happy with your service.
Thank You !!!
Sincerely,
Ramon C., USA November 2010
...I couldn't be more happy with the way you take care of your customers..... Perfect.... courteous, prompt, and with such a nice personal touch :))))
... Thank you so much !!! What a wonderful job you have helping people share happiness of friendship :))))
Steven K. USA May 2010
...This was amazing service for my first order with your company and I will definitely be using your service again.
I might also add that the flower arraingement was much nicer than what we have been receiving from Anastasia orders which are also much more expensive. So, you have a wonderful service that is a
great value for the men and the ladies!
Michael S., USA March 2010
Very good service will use you again!
Dave C., USA February 2010
The service provided by your company and staff should be held up as an example for others to try and follow. I look forward to placing my next order close to the 8th March.
Ian W. UK February 2010
Your service is always great and appreciated. I just wish other companies here were the same.
Jeff B., Canada February 2010
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Dear Anastasia,
Please accept my sincere thank you for all your efforts (like always) to make this Valentines Day special for Halina. You are not only professional but you also have a big heart and great understanding in providing happiness to all concerned. In spite of the many miles distance you bring people closer.
I can only recommend your services and having lived and worked in Ukraine for 15 years and having Ukrainian roots I am very proud of you all.
I would like to wish Unona and all the team further success, happiness and may all your dreams come true. All the ladies considering Valentines Day I wish lots of love and affection.
When I finally get to Ukraine I will definetely come and visit you to thank you personally, po nashomy, po Ukrainsky.
I know Kherson and the region, it is beautiful, like all Ukraine. For me Ukraine is special and dear to my heart.
Once again thank you very much.
Yours sincerely,
Wolodymyr I., UK February 2010 |
I wanted to say thank you for delivering my present to Anastasia in Lugansk. Your staff delivered the present on the day that I requested. Anastasia was very much thankful and touched all she talks about is the fluffy animal that was delivered. The pictures sent to my by your company were excellent. Your website, staff, product are all great.
Would I use your service again yes I would great job.
Nathan R., Canada December 2009
Thank You so much that is why i think this web site is so good I have allot of freinds who use these sites in Ukraine and Soviet Republic that use these type web sites looking for European brides. I will ensure they start using this site to send gifts for the service # 1 and the selection is the best I have seen on the web in this area of the world. I have traveled the world several times in a Country's band that happens to be very popular in American and other European countries, including Australia and Even Japan and China. Everyone I see that I know I will let them know about this site. I am not looking for an gifts for doing that I do not need that. I think a job well done is worth telling others and feel customers feed back makes more sales than an advertising. I want to thank you and Unona. Super ladies like our self and selection, and good prices I thank you and if there is anythink I can do when I am in a Country close to yours I would ensure a advertising spot on me. I will let you know we are thinking about Turkey and one day Odessa. We will see on that one. Thank You again I am sure you are a very special company and I have used many flower and gift companies and Unona Customer Support and Elena are the best thank you.
Bodie, USA November 2009
...I just want to say to you a Special Thanks for delivering my gift to Anna in Sumy and please extent to the staff in the Ukraine. They went the extra distance, the address I had was of course Anna's home. By asking her neighbors the delivery person was able to locate Anna's work place and made the delivery to her at her work.
I know that when I wish to send anything again to Anna I will be sure to use your service.Your service was wonderful......
Kelly B October 2009
... It is refreshing to know that Im dealing with a company that is honest and up right!:-)) I also appreciate you translating what Nina said in the video to me. It made things so much personal for me and well worth the cost.:-) I have other friends that have women in the Ukraine and I will be sure to tell my friends of your service and the quality you provide... Once again thank you for everything!!
Your truly!!
Michael M. September 2009
Thank you very much!
Your service is great ! it was so fast!
I would be happy to recommend it to my friends.
Thanks again and have a nice day.
Liliya M. USA July 2009
Dear Elena, Just to inform you that I am very impressed with the customer service your company offers and your personal attanetion to the special needs and details as requested. I can only recommend your company and rate it as excellent A+++++++++++...
I was very touched when I received the phone call. The joy this unexpected surprise has brought. Of course it wouild not have been possible without your professional and understanding assistance.
May I wish your company, your staff and you Elena good health, prosperity and further success. That you may continue bringing pleasure to people and assist them in matters of romance.
In todasys day and age a lot has been lost but I see your company still hold the good for mankind.
I will continue to use your services.
Kind regards
Wolodymyr UK June 2009
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Hi Anastasia,
Once again I must compliment your company on the quality of its products and service. The roses looked absolutely fantastic and I am more than happy with the substitution you made.
Thank you once again and I look forward to placing my next order.
Ian W. UK June 2009
Thank you Albina for your quick delivery and email.I'am looking forward to using your service in the future.I will also recommmend your company to my friend's.Once again thanks,
Gerard L. USA April 2009
...This was the first time I have used your service and both myself and my girlfriend were extremely impressed. The flowers were absolutely beautiful and the teddy bear made a three year old very happy. With the one query I did have, I found the back office staff to be very helpful and they replied promptly. Many thanks for a good shopping experience.
Ian W. UK March 2009
I can see from from the pictures and video that my dear friend was delighted with the gifts. Please be assured that I will be usuing your services again, indeed, I will be recommending your organisation to my friends and colleagues who also have friends in the Ukraine. Thank you once again. Yours sincerely,
Brian J. B. UK February 2009
I have purchased Several types of Flowers which were wonderful, also a Chocolate Queen Basket as well as a Perfume gift set and some Heart shaped earrings all of with were greatly apprciated by the recipient.
Over all buying gifts through your service has been a very pleasent experience and the people that I have talked to through live chat and e-mail have been very helpful and friendly and i would surely recomend your service to anyone wondering how to send gifts home to the Ukraine.Thank you so very much.
Rob O., Canada January 2009
The one thing that i was very impressed was the personal attention to my order. flowers and the cake i ordered were fine,but what impressed me was the customer service.
my wife is from ukraine, have used numerous sites to send gifts to ukraine over the past few years. but nothing came close to the awesome experience i had shopping with this site. most often, i am afraid i may be ordering on some fraudulent website, but i am finally happy that i found a real one, with real people and real service. try it and see it urselves. for me this website is the final destination point going forward.
Venu A., USA January 2009
I'd like to say special thanks to Elena. It was last minute order and the timing was really important. Elena made sure that the gift would be delivered in a timely manner.
I totaly forgot about my mom's birthday. I ordered a gift just a night before her b-day. First thing in the morning I called my mom. She was so excited and happy and so was I. Many thanks to everyone who made it happen.
Natalya S., USA January, 2009
On several occations I have purchased flower deliveries of different sizes. Delivery has always been very prompt.
Gregory W., Australia January 2009
I found in this website all the product I wnted and even more. It gave me new ideas of gifts for my next purshase.
Ryad M., France January 2009
WE WERE VERY HAPPY WITH THE SERVICE AND PRODUCTS. IT WAS VERY PROFESSIONAL AND CUSTOMER FOCUSED. THANK YOU VERY MUCH. 1ST EXPERIENCE WAS VERY POSITIVE, WILL LET YOU KNOW IF ANY IN THE FUTURE.
Iryna Z., UAE January 2009
My experience with Unona has been very good. I will use them over and over again. They are prompt, go above and beyond what you asked for and have been very nice in their correspondence with me.
Paul M., USA January 2009
... I just wanted to say,thanks a lot for doing such great job and thanks a lot for your team that makes our holidays more special!!!I was really happy to recive a call from my parents where they were telling me that they've been recived my present!!!!I just really appreciate your job guys and now I'll recommend to all my friends your company!!!It's such pleasure to work with you!!!!I see that you doing really professional and great job!!!Again,thank you...Merry Christmas and Happy New Year!!!!!!!!!
Olga G., USA December 29th, 2007
...I am absolut amazed by the quality and speed on the service.
You will see more and many more orders from me in the future and i will definetly recomend you to all my friends that send or need to send flowers in Ukraine.
Martin L., Sweden December 28th, 2007
...It is an exceptionally good service that you people are providing and I am quite happy with all you have done for me so far.
We shall do business again in the future! thank you again!
Scott H., Canada December 21st, 2007
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