Love Affair Heart Arrangement – 31 Roses
Rated 4.8★ on Trustpilot & 4.8★ Shopper Approved
Locally handcrafted by florists into a designer bouquet
Choose a romantic or patriotic card; message translation available
Bouquet photo or video emailed when possible
Earn 5% rewards on every order
When words feel too small, send a heart made of roses. Love Affair is a sculpted, designer-style arrangement that turns a declaration of love into something she can see and hold close, even when you are far away.
Choose it for Valentine’s Day, an anniversary or a romantic surprise. Select your rose colour: red, pink, yellow, white or multicoloured. Local florists handcraft and deliver each arrangement where service is available.
BOUQUET INCLUDES
- 31 roses in your selected colour, arranged in a heart shape
- Oasis floral foam base
Send a rose heart arrangement to Ukraine and remind her that your love reaches her wherever you are.
The Meaning of Roses
Red roses express love and devotion; pink roses suggest admiration and tenderness; white roses convey sincerity and elegance; yellow roses bring warmth and friendship. Blue roses evoke wonder and the extraordinary. Choose the colour that feels like her, or let a mixed bouquet tell a story of its own. Colour availability varies by bouquet.
Delivery policy
What the delivery fee includes
Our delivery fee covers the full service required to ensure your gift arrives beautifully and on time. This includes:
- Calling the recipient to confirm the address and arrange a convenient delivery time
- Gift wrapping tailored to the occasion
- A complimentary greeting card
- A greeting message in English or Ukrainian
- Personal hand-delivery directly to the recipient
- A delivery photo, emailed to the sender whenever possible
These steps are part of our commitment to providing a smooth and personal gifting experience across Ukraine.
Recipient contact and cancellations
We make up to three attempts to contact the recipient using the phone number provided. If the recipient cannot be reached and we are unable to confirm the delivery address or schedule a delivery time, the order may need to be cancelled. In such cases, a $15 cancellation fee applies to cover the coordination and processing already completed.
Address changes and processing
To ensure smooth and timely delivery, it is important that accurate delivery information is provided at checkout. If an order requires extra manual work—such as searching for correct delivery details, confirming missing information, or changing the delivery address after the order is placed—a $15 address-change and processing fee applies. This fee covers the additional coordination with couriers and administrative time required to complete the delivery. Simple corrections (such as spelling updates) are made free of charge.
Delivery timing and methods
- Perishable items—including flowers, bouquets, fruit baskets, and gourmet baskets—are delivered one time only. Once a delivery time is scheduled, the order cannot be redirected to another address.
- Perfumes and jewelry are shipped from our warehouse in Ukraine and typically arrive within 72 hours with Standard Delivery.
- Delivery methods (courier, postal service, or local florist) are determined by product availability and destination location.
- Standard delivery (72 hours or more) is available throughout Ukraine, starting at $19.
- Express delivery (within 24 hours) for flowers and gift baskets is available in major cities only, starting at $24.
- Remote area deliveries: Deliveries to villages or remote locations may require transportation from the nearest regional center. Additional distance fees apply at $1 per kilometer from the nearest major city, in addition to the standard delivery fee.
Additional charges
Weight-based surcharges for heavy items:
- 0–4.99 lbs: Free
- 5–9.99 lbs: $5
- 10–19.99 lbs: $10
- 20–50 lbs: $15
Substitutions and product appearance
Substitutions may occur for flowers, cakes, or gifts due to temporary availability issues. We always maintain equal style and value.
Product images are for illustrative purposes only. Actual items may vary in shape, design, or packaging depending on current stock availability.
Flowers may arrive in bud, semi-bloomed, or fully bloomed stages, depending on freshness and seasonal availability.
Delivery confirmation
Delivery photos or videos are provided when possible and require the recipient’s consent. Photos may not be available for deliveries to embassies, workplaces, or secure facilities.
We always contact recipients in advance to confirm the delivery address and schedule a convenient delivery time. The sender’s identity and the nature of the gift are not disclosed.
Cancellation and return policies
Order Cancellation Policy:
• Orders can be canceled prior to delivery. A refund will be issued as store credit. Please note that the delivery fee is non-refundable, and a minimum cancellation fee of $15 will apply.
• We reserve the right to cancel any order if the payment is flagged as suspicious or if the customer fails to comply with our policies.
Return and Exchange Policy:
• Non-perishable items can be returned or exchanged if they are in new, unused, and resealable condition.
• A 20% restocking fee will apply for the return of non-perishable items. The remaining balance, after the restocking fee, will be refunded as store credit according to our policy.
Choose options
Frequently Asked Questions
Standard delivery starts at $19. The final delivery charge varies by destination; suburban remote fees may apply where relevant.
Roses make a meaningful gesture for birthdays, anniversaries, Mother's Day, congratulations, or simply to remind her you’re thinking of her.
We call the recipient in advance to coordinate delivery without disclosing who sent the order or that a gift is on the way, helping keep your gesture a surprise.
Yes. Place your order online from abroad and provide the recipient’s delivery details in Ukraine. You can add a personal greeting-card message with your order.
Choose from classic, spray and peony-style roses, including locally grown or imported options where available. Colours and varieties vary by city and season.
We serve major cities including Kyiv, Lviv, Odesa, Mykolaiv, Kryvyi Rih, Kherson, Kharkiv and Dnipro, plus some smaller towns where service is available and safe. Bouquets are prepared locally and hand-delivered where available. Suburbs within 30 km of major cities may be served for a $1-per-kilometre remote fee from the nearest major city.
Yes. Add your personal message to a romantic or patriotic card. Message translation is available if you’d like help sharing your words.
We usually photograph the bouquet before delivery. A photo with the recipient can be arranged if they agree. Photos or a short video are shared with you when possible; any photo or video with the recipient is only taken with their consent.
Availability varies by city and season. If a selected colour or variety is unavailable, we’ll offer the closest available option whenever possible; substitutions may be suggested for your approval when we can reach you.
Yes, every bouquet includes gift wrapping for an elegant presentation.