Filtres
Frequently Asked Questions
Yes! We deliver to all major Ukrainian cities and regional centers, including Kyiv, Lviv, Odesa, Dnipro, Kharkiv, Zaporizhzhia, Vinnytsia, Poltava, Cherkasy, Chernihiv, Zhytomyr, Sumy, Kropyvnytskyi, Mykolaiv, Kherson, Rivne, Ternopil, Ivano-Frankivsk, Chernivtsi, Lutsk, and Uzhhorod.
We also deliver to nearby suburbs within 30 km from city limits, ensuring that your flowers and gifts arrive fresh and beautifully presented.
For smaller towns and remote areas, we ship non-perishable gifts via EMS postal service to ensure safe and timely delivery wherever it is possible and safe to deliver.
We offer a wide selection of thoughtful gifts, including flower arrangements, gourmet baskets, sweets, toys, baby sets, and care packages.
Many customers choose to combine flowers and family gifts— such as chocolates, fruit, or household essentials — for a complete surprise that brings comfort and joy.
In major cities, we offer same-day and next-day delivery.
For standard orders, we recommend placing your order at least 72 hours in advance to ensure full product availability and smooth coordination.
For remote locations, EMS postal delivery usually takes 2–4 business days.
Yes! You can add a personal note during checkout, and we’ll print it on a beautiful greeting card in Ukrainian or English.
Our team can also translate your message free of charge if needed.
Absolutely! You can add a personal message at checkout, and we’ll include it on a beautiful printed card in Ukrainian or English (translation provided if needed).
Whenever possible, we provide delivery confirmation photos (unless restricted by location or safety).
We’ll email the photo after delivery so you can share in the joyful moment.
We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club) as well as PayPal for secure and convenient checkout.
At Ukraine Gift Delivery, we always strive to make every gift experience perfect.
If an ordered item becomes temporarily unavailable or cannot be delivered due to supply or safety reasons, we will offer a replacement of equal or higher value — always keeping your recipient’s preferences and the original design or theme in mind.
How Replacements Work
- We first contact the sender (by email or chat) to confirm available replacement options whenever possible.
- If time is limited (for example, same-day or next-day delivery), our florists and partners may prepare a substitute of similar style, color, and quality to ensure the gift is delivered on time.
- For perishable items (flowers, cakes, fruit gifts), replacements are made only with fresh, high-quality productsavailable locally.
- For non-perishable gifts, we match the product category, presentation, and approximate value.
When a Replacement Is Not Possible
If a suitable replacement cannot be arranged — for example, due to safety concerns or limited availability in remote areas — we will:
- Offer an alternative product or location, or
- Provide a full refund to the original method of payment.
Our goal is to ensure that every delivery brings joy and satisfaction to both the sender and the recipient — that’s part of our 100% Happiness Guarantee.
Yes, we deliver only where it is safe and accessible. Our local couriers and partners work carefully to ensure that every gift reaches your recipient securely and respectfully.
In areas where personal delivery isn’t possible, we’ll arrange postal shipping or suggest an alternative gift option.
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En savoir plusSend Gifts to Ukrainian Families with Love and Care
At Ukraine Gift Delivery, we make it simple and heartfelt to send gifts to Ukrainian families anywhere in the country. Each flower arrangement, gourmet basket, or holiday gift is prepared with love, using fresh local products and elegant packaging to brighten someone’s day — whether it’s for a birthday, celebration, or just to show you care.
We hand-deliver across all major Ukrainian cities and regional centers, including Kyiv, Lviv, Odesa, Dnipro, Kharkiv, Zaporizhzhia, Vinnytsia, Poltava, Cherkasy, Chernihiv, Zhytomyr, Sumy, Kropyvnytskyi, Mykolaiv, Kherson, Rivne, Ternopil, Ivano-Frankivsk, Chernivtsi, Lutsk, and Uzhhorod, as well as nearby suburbs within 30 km.
For smaller or remote towns, we safely ship non-perishable gifts via EMS postal service, ensuring reliable delivery wherever it is safe to deliver.
Sending a gift to Ukraine means sending hope, love, and support — and we’re here to help you do it beautifully and safely.
💌 Free greeting card translation | 🎁 Complimentary gift wrapping | 💯 100% Happiness Guarantee




























































































