Filters
Frequently Asked Questions
We provide standard delivery within 72 hours to any location in Ukraine where it is safe. In major cities, gifts often arrive even sooner. If delivery is not possible due to safety concerns, our team will contact you with alternatives.
Every electronics gift comes with:
- Elegant gift wrapping
- A complimentary greeting card with your message (professional translation included if needed)
- A photo delivery report, so you can see your gift hand-delivered
- Our 100% Happiness Guarantee — ensuring both you and the recipient are delighted.
We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club) as well as PayPal for secure and convenient checkout.
Electronics may be returned within 14 days if they are in their original packaging and unused condition. Please note that a 20% restocking fee applies to all electronics returns. To arrange a return or exchange, please contact our support team.
Yes. Most electronics include a manufacturer’s warranty of 6–12 months, depending on the item. Warranty details are provided with the product, and our customer service team will be happy to assist with any warranty-related questions.