- Images are indicative in nature. Actual products may vary in shape or design depending on current supply.
- Flowers can be delivered in bud, semi-bloomed or fully bloomed stage.
- We always contact our recipients in advance and ask them to select delivery time window convenient for them and also confirm address. We do not inform whom the order is coming from or what it is.
- Perfumes and jewelry are shipped from our warehouse in Ukraine, they are usually delivered within 72 hours with Standard delivery.
- Delivery method depends on availability of the product and the destination to which you want the product to be delivered.
- Perishable products (flowers, flower bouquets, gift baskets) are delivered only once. Once delivery is arranged, it can not be redirected to another another address.
- Since we arrange deliveries to remote locations in advance, these deliveries can be cancelled at least 24 hours in advance.
- Occasionally flowers and gifts are substituted due to temporary availability issues.
- Photos and video of the delivery are subject to availability in small towns and remote villages of Ukraine and permission of your recipient.
- Flowers are available for same-day delivery in all major cities and towns of Ukraine. The cost of f standard delivery is $15 for gifts under 5 pounds, extra payment applies for gifts over 5 pounds.
- Standard delivery (72 hours+) is available in any place of Ukraine. The cost of standard delivery starts fro $15.
- Delivery of flowers to remote villages requires hiring transportation from a regional center, please note that it might be expensive. We will confirm that a delivery is possible and provide a custom quote for every such delivery. The cost of delivery to remote location adds $1 per 1 km of traveling from the nearest big city + standard rate.
- The shipping surcharge for delivery of bulky or heavy products: 0-4.99 pounds FREE, 5-9.99 pounds $5, 10-19.99 pounds $10, 20-50 pounds $15
I am extremely happy with the entire transaction from beginning to end. At the beginning I had a lot of questions and started talking to the person helping me and very quickly understood that delivery was going to be possible. The address was easy to verify, it's a little confusing trying to understand a totally different system of mail distribution, so this was very helpful. The flowers were delivered very quickly, they are beautiful and in fact are still alive and look great. The delivery was perfect, they even took a picture of her holding the flowers and sent it to me. I will absolutely using them again. I am so happy I found them. Oh and the free candy was a hit, she loved them. Again, very high quality. This was worth every penny I spent. In the USA I have sent flowers, candy... many times. My expectations are low, the flowers are normally sub-par, the "candy" is tasteless so called chocolate filled with various awful things like toothpaste or something. This was such a totally different experience for me that I might have renewed faith in the world! Thank you so much for such a perfect everything.
Dear David, Thank you very much for your feedback. We really appreciate that. Your satisfaction with our service and your recipient's happiness are the most important things in our business. Hope to see you back soon.