First Love Bouquet
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Professionally designed and hand-arranged bouquets
Complimentary greeting card with your personal message
Bouquet photo provided before delivery whenever possible
Backed by our 100% Happiness Guarantee
Bright and inimitable, colorful and charming, "First Love" Bouquet will be a compliment for any lady, pleasing the eye and leaving unforgettable memories. A charming lilac statice complemented by soft white chrysanthemums, elegant eustomas, as well as bright alstroemerias will not leave indifferent even the most demanding lady. The heart of the bouquet is white hydrangea expressing the purity and tenderness of feelings.
Send flowers to Ukraine with 100% Happiness Guarantee.
Delivery policy
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What the delivery fee Includes
Our delivery fee covers the full service required to ensure your gift arrives beautifully and on time. This includes: - Calling the recipient to confirm the address and arrange a convenient delivery time
- Gift wrapping tailored to the occasion
- A complimentary greeting card
- Greeting message in English or Ukrainian
- Personal hand-delivery directly to the recipient
- Delivery photo, emailed to the sender whenever possible
- These steps are part of our commitment to providing a smooth and personal gifting experience across Ukraine.
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We make up to three attempts to contact the recipient using the phone number provided.
If the recipient cannot be reached and we are unable to confirm the delivery address or schedule a delivery time, the order may need to be cancelled. In such cases, a $15 cancellation fee applies to cover the coordination and processing already completed. -
Additional Processing Fee
To ensure smooth and timely delivery, it is important that accurate delivery information is provided at checkout.
If an order requires extra manual work—such as searching for correct delivery details, confirming missing information, or changing the delivery address after the order is placed—a $15 address-change and processing fee applies.
This fee covers the additional coordination with couriers and administrative time required to complete the delivery.
Simple corrections (such as spelling updates) are made free of charge. -
Perishable items—including flowers, bouquets, fruit baskets, and gourmet baskets—are delivered one time only.
Once a delivery time is scheduled, the order cannot be redirected to another address. - Perfumes and jewelry are shipped from our warehouse in Ukraine and typically arrive within 72 hours with Standard Delivery.
- Delivery methods (courier, postal service, or local florist) are determined by product availability and destination location.
- Substitutions may occur for flowers, cakes, or gifts due to temporary availability issues. We always maintain equal style and value.
- Delivery photos or videos are provided when possible and require the recipient’s consent. Photos may not be available for deliveries to embassies, workplaces, or secure facilities.
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Standard delivery (72 hours or more) is available throughout Ukraine, starting at $15.
Express delivery (within 24 hours) for flowers and gift baskets is available in major cities only and requires an additional fee.
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Remote area deliveries:
Deliveries to villages or remote locations may require transportation from the nearest regional center.
Additional distance fees apply at $1 per kilometer from the nearest major city, in addition to the standard delivery fee. -
Weight-based surcharges for heavy items:
• 0–4.99 lbs: Free
• 5–9.99 lbs: $5
• 10–19.99 lbs: $10
• 20–50 lbs: $15 - Product images are for illustrative purposes only. Actual items may vary in shape, design, or packaging depending on current stock availability.
- Flowers may arrive in bud, semi-bloomed, or fully bloomed stages, depending on freshness and seasonal availability.
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We always contact recipients in advance to confirm the delivery address and schedule a convenient delivery time.
The sender’s identity and the nature of the gift are not disclosed.
Cancellation and return policies
Order Cancellation Policy:
• Orders can be canceled prior to delivery. A refund will be issued as store credit. Please note that the delivery fee is non-refundable, and a minimum cancellation fee of $15 will apply.
• We reserve the right to cancel any order if the payment is flagged as suspicious or if the customer fails to comply with our policies.
Return and Exchange Policy:
• Non-perishable items can be returned or exchanged if they are in new, unused, and resealable condition.
• A 20% restocking fee will apply for the return of non-perishable items. The remaining balance, after the restocking fee, will be refunded as store credit according to our policy.
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Frequently Asked Questions
Hydrangeas symbolize gratitude, heartfelt emotions, understanding, abundance, and grace. They are often given to express appreciation, admiration, and sincere affection.
Depending on the season and availability, we offer blue, green, pink, white, violet, and mixed-color hydrangeas.
Yes. Pink, purple, and white hydrangeas are especially popular for romantic gifts, anniversaries, and special occasions.
Local and Colombian hydrangeas typically feature stems around 60 cm in length and offer excellent value. Dutch hydrangeas are considered premium flowers, often reaching 80 cm in height with larger and more impressive blooms.
With proper care, hydrangeas typically remain fresh for 5 to 10 days. Keeping the bouquet in clean water and away from direct sunlight helps extend vase life.
Yes. We deliver hydrangea bouquets to Kyiv, Lviv, Odesa, Dnipro, Kharkiv, Zaporizhzhia, Poltava, Vinnytsia, and hundreds of other cities and towns across Ukraine. Hydrangeas can be delivered to the suburbs within 30 kms from a big city at additional rate of $1 per 1 km.
Yes, every bouquet includes complimentary gift wrapping for a beautiful and elegant presentation.
Absolutely. Every flower delivery includes a free greeting card with your personalized message.
Yes, we carefully photograph the bouquet before delivery whenever possible so you can see the final arrangement prepared for your loved one.
If the recipient agrees, we may also provide photos or short videos of the delivery together with the recipient to help make your gift even more memorable.
If the selected flowers are not available in your chosen color, we will offer the closest available shades whenever possible.
If roses, alstroemerias, or other selected flowers in the requested color are completely unavailable, we may suggest a replacement with a similar flower category of equal or greater value while maintaining the bouquet’s overall beauty and style.
Whenever possible, we contact the customer to confirm substitutions or replacements. However, for urgent same-day orders, it may not always be possible to reach you in time, so we act in the best interests of our customers to ensure a beautiful and meaningful bouquet is delivered on schedule.
Pink and purple hydrangeas are currently among the most requested colors due to their elegant, feminine appearance and striking blooms.
Yes, we deliver to many smaller towns and communities across Ukraine where it is safe and accessible for local delivery services.
Yes, you can personalize your flower delivery with chocolates, cakes, balloons, teddy bears, fruit baskets, perfumes, and many other gift options.
With over 17 years of experience and more than 30,000 happy customers, Ukraine Gift Delivery is trusted for reliable flower delivery, beautiful floral arrangements, and caring customer service across Ukraine.
Yes, every order is backed by our 100% Happiness Guarantee to ensure a positive and worry-free gifting experience.