Thank You Gift Basket
If you are looking for a gift to send your warmest wishes and to show your gratitude, Thank You Gift Basket will make a perfect choice. This gourmet basket is filled with freshest fruits and delicious treats.
Thank You Gift Basket contains:
- Old Collection Biscuits: 150g
- Wafer Rolls with Cream from Roshen: 140g
- Lovita Chocolate Biscuits from Roshen: 150g
- 3 bars of Toblerone
- A bar of black chocolate Roshen: 200g
- Honey: 170g
- Black Tea: 100g
- Salami: 250g
- Holland cheese: 300g
- Seasonal fruit (bananas, oranges, grapes, apples, pears, etc) total weight: 5 kg
- Handmade willow basket
*the content might vary depending on the availability of the products.
Delivery policy
• Flowers may be delivered in bud, semi-bloomed, or fully bloomed stages.
• We always contact recipients in advance to schedule a convenient delivery time and confirm the address. The sender’s identity or the nature of the order is not disclosed.
• Perfumes and jewelry are shipped from our warehouse in Ukraine and typically arrive within 72 hours with Standard delivery.
• Delivery methods are determined by the product’s availability and the destination.
• Perishable items such as flowers, bouquets, and gift baskets are delivered only once. Once delivery is scheduled, it cannot be redirected to another address.
• Occasionally, substitutions for flowers and gifts may occur due to temporary availability issues.
• Delivery photos and videos are dependent on availability and require the recipient’s consent.
• Standard delivery (72 hours or more) is available throughout Ukraine, starting at $15. Flowers and gift baskets can be delivered via express delivery (within 24 hours) for an additional fee. Extra charges apply for heavy items and complex deliveries.
• Delivering flowers to remote villages may require additional transportation from a regional center, which may incur higher costs. We will confirm the possibility of delivery and provide a custom quote for each remote location. The cost of delivery to remote areas adds $1 per kilometer from the nearest major city, in addition to the standard delivery fee.
• Additional shipping surcharges for bulky or heavy items are as follows:
• 0-4.99 pounds: FREE
• 5-9.99 pounds: $5
• 10-19.99 pounds: $10
• 20-50 pounds: $15
Cancellation and return policies
Order Cancellation Policy:
• Orders can be canceled prior to delivery. A refund will be issued as store credit. Please note that the delivery fee is non-refundable, and a minimum cancellation fee of $15 will apply.
• We reserve the right to cancel any order if the payment is flagged as suspicious or if the customer fails to comply with our policies.
Return and Exchange Policy:
• Non-perishable items can be returned or exchanged if they are in new, unused, and resealable condition.
• A 20% restocking fee will apply for the return of non-perishable items. The remaining balance, after the restocking fee, will be refunded as store credit according to our policy.
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