Images are indicative in nature.
Actual products may vary in shape or design depending on current supply.
Flowers can be delivered in bud, semi-bloomed or fully bloomed stage.
Delivery method depends on availability of the product and the destination to which you want the product to be delivered.
Perishable products (flowers, flower bouquets, gift baskets) are delivered only once.
Once delivery is arranged, it can not be redirected to another another address.
Occasionally flowers and gifts are substituted due to temporary availability issues.
Photos and video of the delivery as well as fancy gift wrapping are subject to availability in small towns and remote villages of Ukraine.
Flowers are available for same-day delivery in all major cities and towns of Ukraine.
The cost of standard delivery is $12 + $0.5 for every pound of the bouquet. The cost of express 24 hours dleivery is is $19 + $0.5 for every pound of the bouquet.
Delivery of flowers to remote villages might require hiring transportation from a regional center, please note that it might be expensive. We will confirm that a delivery is possible and provide a custom quote for every such delivery. The extra cost of standard (within 72 hours) delivery is $1 per 1 km of distance from the closest big town (if necessary and after your approval).
You can cancel your order prior to the delivery, $15 cancellation fee applies to your payment, balance is refunded to your cc or authorization voided.
You can return or exchange only non-perishable items within 21 days of payment, as long as the item is returned in new, unused and resellable condition.
20% restocking fee applies to return of non-perishable items. Your balance will be credited to your account at www.UkraineGiftDelivery.com, delivery charge is not refunded.
Please note that we reserve the right to cancel any order when a customer does not comply with our policy.
The flowers were just as advertised and very colorful. Was very satisfied with the bouquet.
Perfect! Just like I imagined!
Perfect! Just like I imagined!
Extra charge to deliver in St. Petersburg.
I was happy using your services before but this time I was quite disappointed. Firstly because in your website there is nothing written about extra fees to deliver in St. Petersburg (I was aware that there are extra charges to deliver in remote places in Russia but not in Peter). The price after I was charged for this extra price was more expensive than using another companies. One of the reasons I'm using your company is because the good rates you offer in relation of the quality you deliver, but this time I'm not happy because this extra charge. Secondly, the note with my message was not delivered with the flowers. You gave me the chance to write this note and I said it to you that it was important for me the note delivery but it seems that no one paid attention. I'm sorry but this time I'm really disappointed and I don't know if I will use your services again. Thanks for your time.
Thank you very much for the time to make Tatianas day brighter. The pictures where great and I appreciate your company being so quick with delivery.
Very Pleased. Wish I could understand video
Service was excellent. I do believe that Martha really was surprised and happy. I enjoy photos and only wish I knew what Martha was saying in the video I received.